Skip to main content

Disabling OrderIQ for Distributors

Distributor steps to turn off OrderIQ in Encompass: uninstall it from the App Library and set the OrderIQ scheduled tasks to Off. Historical suggested order data is kept. Requires v25.04+.

B
Written by Bailey Naas-Thornton

Minimum Version Required: 25.04

Steps

To stop the generation of predictive data for a distributor, follow these steps to deactivate the service:

1. Navigate to the App Library within the system.
​
2. Locate and select the option to uninstallOrderIQ.
​
3. Access the Scheduled Tasks menu.
​
4. Update the frequency of the following tasks to "Off" to prevent further automated processing:
​
​

  • OrderIQ_Fill_EventID
    ​
    ​

  • OrderIQ_Campaigns_Executor
    ​
    ​

  • OrderIQ_Forecast_Tasks_Executor

Best Practices

Deactivating the service ensures that system resources are optimized by stopping unnecessary predictive calculations for inactive clients. Note that this process halts the creation of new Suggested Order History data; however, any historical data generated prior to deactivation will remain in the system.

Did this answer your question?