Minimum Version Required: 24.08
Pre-Conditions
Requires the distributor or manufacturer to install the Dock Time for Carrier App.
Steps
Encompass Dock Time Calendar for Carriers: How to Schedule Appointments
1. Select the company and city combination in the "Destination Location" dropdown.
2. Enter the Shipment or PO number.
3. Click the Search button.
4. Drag and drop the shipment onto an open dock time.
5. Click Save to schedule the appointment.
6. To un-schedule the appointment, select the appointment and click Un-schedule.
7. To move dock appointments to a different time, drag and drop the shipment to an open dock and time.
8. To move an appointment to a different date, click on the shipment and click the Change Date button.
9. Select the date from the calendar.
10. Click Done.
Carriers will automatically receive an notification:
Confirming their dock appointment has been created
If there dock appointment has been unscheduled
If there dock appointment has been changed/updated