Minimum Version Required: 22.01
Pre-Conditions
Pre-conditions:
You are receiving 820 remittance files through EDI.
The EDI configuration for the trading partner is correctly set up.
The invoices are being created correctly.
The deposit group assigned to the remittance is incorrect.
You have access to the Encompass system’s AR Account, Credit Terms, Terms Payment Types, and Payment Types tables and settings.
Steps
Identify the Incorrect Deposit Group:
Locate the deposit record created from the 820 remittance.
Note the deposit group that was assigned.
Trace the Hierarchy:
Start with the AR Account associated with the invoice in question.
Locate the Credit Term assigned to that AR Account.
Navigate to the Terms Payment Types section and find the record associated with the Credit Term.
Identify the Payment Type linked to that Terms Payment Types record.
Find the Payment Type record and note the Deposit Group assigned to it.
Verify Credit Term and Payment Type Association:
Ensure that the Credit Term assigned to the AR Account is correctly linked to the desired Payment Type through the Terms Payment Types table.
If the linkage is incorrect, create a new Terms Payment Type record to associate the correct Payment Type with the Credit Term.
Check Payment Type Deposit Group:
Verify that the Deposit Group assigned to the Payment Type matches the desired deposit group.
If the Deposit Group is incorrect, change it to the correct value.
Review Invoice Specific Terms:
If the invoice has a split term or a specific term that differs from the AR account term, then this invoice specific term will take precedent over the AR account term. Repeat steps 2-4 using the invoice term.
Test and Verify:
Process a test 820 remittance file to verify that the deposit is assigned to the correct deposit group.
Monitor subsequent remittances to ensure the issue is resolved.
Contact Support
If you are unable to resolve the issue using these steps, please contact Encompass Technologies support for further assistance. Provide the following information:
Trading partner name.
Invoice numbers affected.
Current deposit group and desired deposit group.
Relevant exchange configurations.
Fields And Definitions
820 Remittance: An EDI transaction set used for payment remittance advice.
AR Account: Accounts Receivable account associated with the customer.
Credit Term: The payment terms offered to the customer (e.g., NET 30, EFT 30).
Terms Payment Types: A table that links Credit Terms to Payment Types.
Payment Type: The method of payment (e.g., Check, Money Order, EFT).
Deposit Group: The group under which deposits are categorized.
SenderID: The identification of the sender of the EDI document.
ReceiverID: The identification of the receiver of the EDI document.
Exchange Configuration: The setup of the EDI document exchange between trading partners.
Best Practices
Consistent Payment Type Assignment: Ensure that only one Payment Type is set as the default (True) for each Credit Term in the Terms Payment Types table.
Hierarchical Understanding: Maintain a clear understanding of the hierarchical relationship between AR Accounts, Credit Terms, Terms Payment Types, Payment Types, and Deposit Groups.
Regular Review: Periodically review the Terms Payment Types and Payment Types settings to ensure accuracy.
Documentation: Document all changes made to the settings.
Testing: Always test changes in a non-production environment before implementing them in production.
Invoice Terms: Be aware that invoice specific terms will override the terms defined at the AR account level.