Minimum Version Required: 23.01
Steps
Common Financials Close Errors and how to troubleshoot them:
Fixed Asset Account Maps - The following records are incorrectly mapped:
Click the Fixed Asset Map ID linked in the error message
Ensure the Fixed Asset Account, Accumulated Depreciation Account, and Expense Account fields have a valid Account set
Save changes
Bank Reconciliations not completed for the following Bank Accounts:
Balance a Bank Reconciliation for the Bank Account(s) specified
Financials Close requires that a Bank Reconciliation be completed for all Bank Account Maps every 45 days
There are Outstanding Sub-Ledger Reconciliation Journal Entries that must be first be balanced:
Click the hyperlinked message, Click Here to Balance
Add Journal Entry Trans as necessary to ensure the Journal Entry is Balanced
Click Balance
If this Journal Entry is unexpected, go to Financial Reporting, Sub-Ledger section, for a series of reports to investigate
Can not close the selected Companies at the same time:
All End of Day processes, when run with multiple selections, require the current Close Dates to be identical
If Company 1 is closed through 12/31 and Company 2 is closed through 1/1, they cannot be closed at the same time
Run Financial Close for the Company with the least current Close Date through the most current Close Date (in the above example, run Financial Close for Company 1 for 1/1)
Once Close Dates are aligned, users can run the End of Day process for multiple Companies at the same time