Minimum Version Required: 24.06
Pre-Conditions
Must have ePick (formerly Voice Pick) included in your current Encompass subscription.
Steps
Clear Bin Inventory and/or Request Replenishment from Cuts and Skips in ePick+
This feature lets users reset bin inventory to zero, as well as request a replenishment, upon cutting a pick quantity or skipping a pick. For cuts, this is prompted whether the pick quantity is cut entirely, or reduced for a partial pick. Resetting bin inventories and requesting replenishments from ePick+ improves inventory accuracy and speeds up communication to the system, helping to avoid lost sales.
Enable System Setting 3231 to allow pickers to clear bin inventories.
Enable System Setting 527 to allow pickers to request replenishments.
Access ePick+ from the Encompass Mobile Warehouse menu.
Begin picking a pallet and follow the instructions on screen.
Cut or skip a product to trigger the enabled prompts. A message will appear: “You are skipping [or cutting] the product. Please choose the next operation.”
Check boxes will be displayed that align with System Settings 3231 and 527.
The boxes will be pre-selected by default, uncheck any actions that are not desired.
Tap “Next” to continue with the picking process, and complete the selected actions. Any variance from clearing a bin will be sent to the default adjustment bin, and ePick replenish requests will automatically be prioritized.
Pair these actions with the Pallet Cuts mobile dashboard to keep track of cuts and perform re-picks, or the Replenisment Task Management report to review replenishments requested from ePick+.
Fields And Definitions
Bin Transaction: Record of inventory movement or management
Skip: Opting to move on from a prompted pick without reducing the pick quantity, usually based on available inventory. This happens in ePick+ by tapping on the menu in the top right corner, then selecting Products and selecting a another product from the list.
Cut: Reducing the pick quantity for a product based on available inventory. This action happens with ePick+ by tapping on the quantity box and editing the value to anything less than the starting quantity.
Re-pick: A way to restore orders with cut products after the picking process has been completed.
Load Groups: A table in Encompass used for configuration of pallet behavior.
System Setting 3231: Prompt picker to correct bin inventory to zero when cutting or skipping a product. (Off by Default)
System Setting 527: Allow Users to Request Replenishments from ePick. (Off by Default)
Best Practices
To get the most out of ePick+ while remaining efficient, we recommend this workflow, with System Settings 3231 and 527 both enabled:
When arriving at an empty or low-inventory bin while picking, Skip the product on the first pass.
Upon skipping, ensure a replenishment is requested and accept the prompt to correct bin inventory if it is empty.
Continue picking the pallet; ePick+ will prompt users to circle back for any product they skipped while picking.
Because a replenishment was requested, inventory should be at a pickable level, but if not, Cut the product.
Before truck loading, check the Pallet Cuts dashboard, and re-pick any product that’s now available.