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Route Reconciliation: Return Mobile

Distributor warehouse steps for returning a route's load sheet on Encompass Mobile after count-in and errors are reconciled, moving it from Loaded to Returned status. Requires v22.07+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 22.07

Pre-Conditions

The following workflow assumes there is already a Load Sheet to return and the status of the load sheet selected should be either: New, Locked For Routing, or Loaded. This assumes the Count In and Error tabs have been completed for the route reconciliation process.

Steps

How to Return a Route on Mobile
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1. Tap the Warehouse button on the home screen of Encompass Mobile.
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2. Log in to the Warehouse.
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3. Tap Load Sheet Load/Return.
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4. Tap the Load Sheet date.
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5. Tap the Route to return.
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6. Reconcile any Errors. Count In any product and move any Invoices to new Load Sheets as needed.
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7. On the Return tab, check off the route to return.
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8. Tap 'Mark Returned'.

Best Practices

1. Return a load sheet only when the Invoices are Locked and the Count In and Error tabs have been completed.
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2. This workflow describes the phase in the Load Sheet lifecycle that takes a Load Sheet in the ‘Loaded’ status to ‘Returned’. The next phase, Balancing a Load Sheet, describes taking a ‘Returned’ Load Sheet to the ‘Balanced’ status.

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