DSDLink Password Troubleshooting Steps:

1. When logging into DSDLink, use the email tied with the account when the account was created. The email is the unique identifier under each account compared with the Username that could be the same for another user.

2. Confirm there are no additional spaces after inputting your email or password as the space is considered an additional "character".

3. Double check the password is input correctly (when using a desktop there is an Eyeball icon that will display the password)

4. It is recommended to "Forget your password" if none of the above steps have worked. Once the password is reset reinsert all credentials to make sure nothing has been saved improperly from any previous passwords used.

5. Contact your distributor or sales representative for further assistance