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Automatically add returned payment fee for paylink payments to pass on charge to retailer

How to automatically charge retailers an NSF/returned payment fee on PayLink chargebacks by setting the NSF product in System Setting 3086 in Encompass.

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Written by Bailey Naas-Thornton

Minimum Version Required: 22.11

Pre-Conditions

  • paylink must be setup
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  • NSF Check Product must be setup

Steps

How to Automate NSF Fees for paylink
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  1. Type in System Settings in your top search bar
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  2. Search for Setting ID 3086
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  3. Click Filter Results
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  4. Enter NSF Product in the setting
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  5. Click Save Changes.

Note: For more information on NSF Check Products or fees please see our other help resources.

Fields And Definitions

How this setting works:

  • When a value is set in this field the product will be added to the system created chargeback invoice to pass the cost of the returned payment along to the retailer. The price of the product will be used as the unit price on the invoice.
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Why should this setting be used:

  • This setting saves a step in the returned payment process by passing along the cost of the returned payment to the customer.
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