Minimum Version Required: 23.01
Pre-Conditions
dsdlink Service Level must have dsdlink enabled per Location.
The Service Level can only be set by Encompass Support.
User must have Distributor IT Contact or Distributor Marketing Roles
Steps
Announcement Overview
1. Log into dsdlink under the "Distributor IT Contact" or "Distributor Marketing" role.
2. Using the left side panel, open the Distributors dropdown menu.
Note: If the Distributors dropdown menu does not appear, turn on "Show Hidden Dashboard" found in the side panel hamburger menu
3. Select Annoucements.
4. There are three sections to identify corresponding Announcements.
Current Announcements - These are active and will be displayed at the top
Scheduled Announcements - These are upcoming and will be displayed in the middle
Archived Announcements - These are completed and live at the bottom
5. To create a new Announcement, click the New Announcement button.
6. Select a Start and End Date for the Announcement.
7. Insert the title in the "Announcement Title" section.
Note: The Announcement Title is what the customer will see on the dsdlink Home Page, consider making it appealing.
8. Write what the Announcement will say in the "Announcement Content" section.
9. Click Create Announcement.
Best Practices
If an Announcement is set up for "all Locations", an "Individual Location" announcement can not be created until the previous announcement for all locations has ended.
There may only be one announcement per Location active at any point in time. Recommended practice is to schedule new announcements whenever content should change, instead of editing current content.