Minimum Version Required: 23.11
Pre-Conditions
Database has PayLink powered by Stripe enabled
Steps
PayLink Deposit Reconciliation Overview
1. Navigate to the PayLink Deposit Reconciliation dashboard using the universal search bar.
2. Select the Company wanting to view from the sidebar on the left-hand side of the screen.
Payments Section
Displays more information for payments processed on the account.
Click on a single transaction to see more details. Transaction details include Status, the amount paid, fees paid, and a history of the Transaction.
Payouts Section
Includes details on balances and history.
Click See details for more information about the PayLink account balance. The Balance Details displays funds that are available in the account, funds that will be available soon, and funds that are on the way to the bank.
Click on a single Payout to see more details.
a. The Payout Overview section displays information on the Status, Amount, and Date the Payout was sent to the bank.
b. The Summary section displays information on the total number of Charges, Refunds, Adjustments, and Transfers for each Payout. The Gross amount, Fees, and Total of each transaction type are displayed as well.
c. Scroll down to the Transactions section to view more details on individual Transactions.
PayLink Deposits Report
Displays the corresponding Deposits created by PayLink for each Payout from the account. Deposit records are created once the Payout is marked in a Paid status.
a. The Deposit amount corresponds to the total amount deposited in the bank account.
b. The Cleared amount corresponds to the total AR paid by the customers.
c. The Deposit Adjustment accounts for the fees charged by PayLink to process the Transactions in the Deposit. The Adjustment may include PayLink fees for transactions, returned payments, and customer credits.
