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Overview of Alternate Locations

Distributor overview of Alternate Locations (cross-dock) in Encompass: Pick From vs Delivery From options for picking a customer's order out of another warehouse, controlled by Setting 555. Requires v23.10+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 23.10

Steps

Alternate Locations can is the ability to pick out of one location for customer that belong to or serviced out of another location. This can also be referred to as cross-dock functionality.

As of now, there are two "options" when using Alternate Locations. Both options are reallly picking orders for a differenent location from the customer's location, but there are some big differences as described below.

Option 1: "Pick From" Alternate Location:

  • Pick From is turned on by Setting 555

  • Customer can have part of an invoice picked from the alternate location

  • Driver only has one invoice to delivery

  • System will create an "Alternate Location Transfer" invoice and purchase to keep inventory accurate in both the alternate location and satellite locations

  • Invoices are on the satellite location's loadsheet / route

Option 2: "Delivery From" Alternate Location

  • Setting 555 if false

  • Customer's invoice will be split based on products that are to be picked from the alternate location

  • Driver has two invoices to delivery

  • Invoices will be on alternate location loadsheets / routes and the satellite locations / routes

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