Minimum Version Required: 22.01
Steps
How to view Help Resources on an Encompass Page
From any page, click the "?" icon in the upper right corner of the page
The menu displays all the content that is linked to the page the user is on
Example: If the user is on the Products table, products-related content is displayed in the menu
Browse the articles listed and or perform a keyword search to locate the most applicable content
Click to select a Help Resources article
The article is displayed on the Help Resources dashboard and contains content like:
- Written guide
- Video (if one is available)
- Best Practices
- Fields and Definitions
How to view Help Resources on the Dashboard View
Using Universal Search, navigate to the Help Resources dashboard
Search by keyword or browse content by selecting a topic
Click to select a Help Resources article
The article is displayed on the Help Resources dashboard and contains content like:
- Written guide
- Video (if one is available)
- Best Practices
- Fields and Definitions