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Automate Customer Promotion Zones Application

Distributor steps for installing the Automate Customer Promotion Zones app in Encompass, adding Promotion Zone Rules that auto-assign customers to zones, and cleaning up wrong zones. Requires v23.01+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 23.01

Steps

How to Install the Application

1. Using the Universal Search bar, navigate to the App Library dashboard.
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2. In the App Library search field, type "Automate Customer Promotion Zones".
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3. Click Install.
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4. Assign the "Report and Dashboard roles".
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5. Set a schedule for the Import Routine to run.
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6. Update application settings as needed.
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7. Accept Terms.
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8. Click Install.

Adding Promotion Zone Rules


1. Using the Universal Search bar, navigate to the Promotion Zone Rule table.
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2. Click Add Promotion Zone Rule.
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3. Select Customer Account Type.
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4. Select all criteria necessary for the rule.
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5. Enter the Promotion Zone to be automatically added when the criteria are met.
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6. Click Add Record.

Fields And Definitions

How the Application Works:
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  • The App will find customers that match the criteria for each promotion zone rule and will create a Customer Promotion Zone record.
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  • If a criterion is left blank, it will assume all customers apply to that criterion. This will also not add any promotion zones for any customers that already have the promotion zone.
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  • This app will not remove promotion zones once a rule is removed.

How to clean up promotion zones if they are added incorrectly:
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  • Attached to the application is an import routine that will help remove any Customer Promotion Zones that are created. This import routine requires a "time created" as well as a specific "promo zone" to be able to run.
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    ​Note: This will delete all Customer Promotion Zones created after the "Time Created" that is set on the import, including Customer Promotions Zones that were added manually since the app ran.


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1. Open "Clean up Promotion Zones Import Routine".
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2. Click Table Import Wizard.
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3. Click Add Import Task.
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4. Select "Time Created" and "Promo Zone".
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5. Review the data to ensure correct records will be removed.
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6. Click Execute.

Best Practices

  • This Application helps to ensure that customers are automatically tied to all the promotion zones they should be without requiring manually adding these zones.

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