Minimum Version Required: 22.01
Steps
Breakage Bin
Broken cases should always be moved into the Breakage bin.
How to Address Breakage in the Warehouse
Log into Encompass Mobile Warehouse
From the main menu, tap "Move"
Scan the bin that breakage was found in, this is usually a pick or backstock bin
Scan the product
Enter the quantity of broken cases; these should be full cases, not just the single units that might be broken within the case
Scan the Breakage bin, or search for "break" to find it
If searching, tap the Breakage bin when it appears in the search
The broken cases have now been moved
How to Address Breakage on a Truck
When doing truck return, go to the "Count In" tab
Fill in full case quantities for any broken cases to the Breakage reason
These broken cases will be either immediately written off, or directed to the warehouse breakage bin, according to Return Rules
For more information on Return Rules, please visit Help Resources
Repack Bin
Repacked cases should always be moved from the Repack bin.
Repacked cases can be the same package or a different from what was originally broken.
How to Address Newly Repacked Product
Log into Encompass Mobile Warehouse
From the main menu, tap "Move"
Scan the Repack bin, or search for "repack" to find it
Scan the product
Enter the quantity of repacked cases
Scan the bin the repacked product is being moved to, or type the bin name in the search box to find it
If searching, tap the searched bin when it appears
The repacked cases have now been moved
Reconciling Breakage & Repack
The Breakage bin should always have all positive units, while the Repack bin should always have all negative units. While the case quantity between the two bins may not be an exact match, the net value between the two bins shows the true money loss from broken cases, regardless of the packages.
IMPORTANT: No movement should ever occur between the Breakage and Repack bins. Breakage ALWAYS goes to the Breakage bin, and Repacks ALWAYS comes from the Repack bin.
How to Adjust Breakage & Repack Inventory
Click the button above to get to the Inventory Bins report
Use the "Bins" filter to set the Breakage and Repack bins
Click "Create Report"
Click the "Inventory Write-Off" button
Check the boxes of items you wish to write off, or click the "Select All" button to check all boxes at once
Click the "Generate Write-Off" button
Enter the Date, Route, & Customer being used to write-off the Breakage and Repack bins
Click the "Generate Inv Adj Invoice" button
The selected cases have now been cleared out of the Breakage and Repack bins
Best Practices
Broken cases should always be moved into the Breakage bin
Repacked cases should always be moved from the Repack bin
Repacked cases can be the same package or a different from what was originally broken
The Breakage bin should always have all positive units, while the Repack bin should always have all negative units. While the case quantity between the two bins may not be an exact match, the net value between the two bins shows the true money loss from broken cases, regardless of the packages
IMPORTANT: No movement should ever occur between the Breakage and Repack bins. Breakage ALWAYS goes to the Breakage bin, and Repacks ALWAYS comes from the Repack bin