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Promotion Zone Rules

Distributor steps for installing the Promotion Zone Rules app in Encompass, creating rules that auto-add customers to promotion zones, and removing zones added by mistake. Requires v23.11+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 23.11

Steps

How to Install the Application:

  1. Go to the App Library

  2. Search or find the app in the library

  3. Click Install

  4. Assign report and dashboard roles

  5. Set a schedule for the import routine to run

  6. Update application settings as needed

  7. Accept Terms

  8. Click Install

Adding Promotion Zone Rules:

  1. Go to the Promotion Zone Rule Table

  2. Click Add Promotion Zone Rule

  3. Select Customer Account Type

  4. Select all criteria necessary for your rule

  5. Enter the promotion zone to be automatically added when the criteria is met

  6. Click add record

Fields And Definitions

How the Application Works:

The App will find customers that match the criteria for each promotion zone rule and create a customer promotion zone record. If a criteria is left blank, we will assume all customers are applicable for that criteria. This will also not add any promotion zones for any customers that already have the promotion zone. This app will not remove promotion zones once a rule is removed.

How to clean up promotion zones in the event that they are added incorrectly:

Attached to the application is an import routine which will help remove any customer promotion zones that are created. This import routine requires a time created as well as a specific promo zone to be able to run. Please note that this will delete all customer promotion zones created after the time created set on the import, including customers promotions zones that were added manually since the app ran.

Steps:

  1. Open Clean Up Promotion Zones Import Routine

  2. Click Table Import Wizard

  3. Add Import Task

  4. Select Time Created and Promo Zone

  5. Review data to ensure correct records are going to be removed

  6. Click execute

Best Practices

This Application helps to ensure that customers are automatically tied to all the promotion zones they should be.

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