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How to quickly create or edit an invoice for a customer

Distributor steps for quickly creating a new invoice or editing an existing one from a customer's Sales dashboard in Encompass, opened from the customer record. Requires v23.09+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 23.09

Steps

How to access the customer sales dashboard:

  1. Search for the customer in the universal search or find the customer on the customer table

  2. Click on the customer record

  3. Click Sales

How to create an invoice from this dashboard:

  1. Select "Create a new invoice"

  2. Select your routing method and fill in any required fields

  3. Click add invoice

  4. Edit Invoice as needed

  5. Click save changes

How to edit an existing invoice:

  1. Scroll down to invoices

  2. Scan the page for the invoice that should be viewed or editted, or search using the search bar

  3. If the invoice is edittable, click edit invoice

  4. If the invoice if not edittable click on the invoice number or the print icon to view the invoice

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