Minimum Version Required: 23.01
Pre-Conditions
Before beginning this walkthrough, you should physically write the check that you'll be processing.
Steps
How to Process a Refund
1. Search for Load Sheets on the universal search bar
2. Click Add Load Sheets
3. Select your Mail in Checks route
4. Click Add Record
5. Click Balance
6. Enter the AR Account
7. Click Quick Add Payment
It should be a (-) Negative Amount on the Receipt
Enter the Check Number and select 'Check' as a payment type
8. Enter the Actual Receipt in (-) Negative Amount
9. Click Balance
10. Search for Deposits
11. Click Add Deposits
Fill in the (*) required information, then click 'Add Record'
12. Select the Load Sheet
13. Click Balance and Complete
14. Click OK