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Preferred Communication Methods

Distributor steps for choosing eChat or Email as your preferred communication method on the My Profile dashboard in Encompass. Each user sets it for themselves; v24.01+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 24.01

Steps

How to Change the Preferred Communication Method
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1. Navigate to the My Profile dashboard in the left side menu.
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2. Under the Preferred Communication Method, choose between eChat or Email.
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3. Click "Save Changes".

Best Practices

Each user must set this value for themselves

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