Skip to main content

Attach a User to a Customer via Dashboard

Distributor steps for linking an existing user (contact) to a customer in Encompass from the Customer Search dashboard's Users widget via Add Customers Users. v22.01+.

B
Written by Bailey Naas-Thornton

Minimum Version Required: 22.01

Pre-Conditions

The following workflow assumes you already have an existing customer and an existing User record.

Steps

How To Add A Customer User
​
​
​
1. Using the Universal Search bar, navigate to the Customer Search dashboard.
​
2. Filter to find the existing customer, then click Search.


​
3. Scroll down to the Users widget and click the Customer Users button.


​
4. Click Add Customers Users.
​
​
5. Select a User, then click Add Record.
​

​
​

Did this answer your question?