Skip to main content

AR Aging: Unused Credits

Distributor steps for finding unapplied credits on AR accounts in Encompass using the AR Aging dashboard Unused Credits balance filter and running the report. Requires v22.01+.

B
Written by Bailey Naas-Thornton

Minimum Version Required: 22.01

Steps

How to Apply Unused Credits
​
​

1. Using Universal Search, navigate to the Accounts Receivable Aging dashboard.
​
2. Apply filters:
​
​

a. Set the "Balance Filter" to Unused Credits. This will display only those balances that are Credits yet to be applied.
​
b. Select one or more AR Accounts to filter. Once selected they will show the outstanding credits for those accounts.
​
c. Set the "Order By" to AR Account to group the display.
​
d. Additional Optional Columns: Invoice Num and Date.


3. Once all filters are applied and columns selected, click the Create Report button.

Did this answer your question?