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NSF Check Procedure

Distributor steps for recording a bounced (NSF) customer check in Encompass by invoicing the NSF Check and NSF Check Fee products on a load sheet. Needs those non-inventory products set up. Requires v23.01+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 23.01

Pre-Conditions

This process requires configuration of an NSF Check Non-Inventory Product and NSF Check Fee Non-Inventory Product and corresponding Income Account Maps.

Steps

NSF Checks Procedure
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1. Using Universal Search, navigate to the Load Sheets table
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2. Click the Add Load Sheets button
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3. Select the Route that is appropriate for NSF Checks then click the Add Record button
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4. Click the Add Invoices button
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5. Search for the Customer with an NSF Check and click the Save or Save and Add More Customers button when ready
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6. Select the Manual Edit tab
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7. Search for the NSF Check product in the product search field, hit Enter on your keyboard to add the product
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a. Enter a ‘1’ in the Purch column
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b. Enter the amount of the returned check to the Full Price field


8. Search for the NSF Check Fee product in the product search field, hit Enter on your keyboard to add the product
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a. Enter a 1 in the Purch column, but do not change the value in the Full Price field
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9. When both products are added, click the Save Changes button
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10. If multiple invoices are needed for multiple NSF payments, continue editing invoices and adding the NSF Check and NSF Check Fee products for each
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11. Return and Balance the Load Sheet when complete

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