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Update a Credit Term on AR Account

Distributor steps for changing a customer's credit term on their AR account in Encompass from the Customer Search dashboard. Does not override terms on split invoices. Requires v22.01+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 22.01

Steps

How to Update a Credit Term on the AR Account
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1. Using Universal Search, navigate to the Customers Search dashboard.
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2. Search for the Customer that needs the updated Credit Term.
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3. Under the "Customer Information" section, Click on the blue AR Account link.
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4. On the AR Accounts record, locate the "Term" field.
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5. Click the Pencil Icon to open edit access.
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6. Select the new Credit Term from the dropdown menu.
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7. Click the Save Icon.
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NOTE:
If the Customer, AR Accounts, or Chain has split invoices, this will not override the term on the split invoice.
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