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Dock Time Calendar: Appointment Statuses

Distributor reference for Dock Time Calendar appointment statuses in Encompass (Pending, Late, Arrived, Priority, Received On Time/Late) and setting carrier arrival time. Needs docks set up; v23.01+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 23.01

Pre-Conditions

  • The following workflow assumes you already have Docks set up for the selected Location and are utilizing the Dock Time Calendar

Steps

Dock Time Arrived Field
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When carriers arrive, utilize the Dock Time Arrive field in Dock Time Calendar or WMS Receiving to capture the arrival time of the carrier.

  • Dock Time Calendar: Edit the Dock Time Arrived by clicking on the Shipment.
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  • WMS Receiving: Edit the dock time arrived by tapping on the Edit Receiving Details (Temp, Time, Memo) button and tapping in the Arrived Dock Time Field.

The status of the Dock Appointment will automatically update to Received Late or Received On Time once Dock Time Arrived is set.
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​Dock Time Appointment Statuses
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Pending- Shipment has not been received. Dock Time is in the future.
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Late - Shipment has not been received. Dock Time is in the past.
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Arrived - Shipment has arrived. The Truck Driver shows up and the warehouse user will update the status to Arrived.

Priority - Users must manually update Dock Appointments to flag the shipment as a hot load

Arrived Priority - Priority Shipment has arrived. The Truck Driver shows up and the warehouse user will update the status to Arrive Priority.


​Late Priority - Same as Late, except the shipment was previously flagged as a priority
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Received On Time - The dock time arrived is earlier or equal to the dock time and the shipment is in received or greater status.

Received Late - The dock time arrived is after time dock time and the shipment is in received or greater status.
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