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Activate, Deactivate, and Delete Orchestra AD User

Distributor admin steps for activating, deactivating or deleting an Orchestra (Active Directory) user in Encompass by changing the user's Status; inactive users keep their info but lose access. Requires v22.06+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 22.06

Steps

How to Activate, Deactivate, or Delete an Orchestra User
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1. Navigate to the user you wish to delete or deactivate.
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2. Update the user's Status.

  • Active - Activate user in Active Directory
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  • Inactive - Deactivated user in the Active Directory. The user will no longer have access to the SAP but will retain its user information.
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  • Delete - The user will be completely removed from the CCC and Active Directory.


3. Click "SaveChanges".

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