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Reopen Completed Production Orders

Producer steps for reopening a Completed Production Order in Encompass with Undo Completed to fix incorrect data before it is Verified. Does not apply to Verified orders. Requires v22.10+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 22.10

Pre-Conditions

  • You have a Production Order in 'Completed' status that contains incorrect data that needs to be fixed before closing the day and moving the Production Order to 'Verified' status.
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  • The options available in this document do not apply to Production Orders in Verified status.

Steps

How to reopen a Production Order in Completed status

  1. Using Universal Search, navigate to the Production Orders table
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  2. Click the Lightning Bolt icon to open the order in the Production Processing page
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  3. Click the ‘Edit Production Order’ button
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  4. Select ‘Undo Completed’
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  5. Select ‘Yes’ on the ‘Undo Production Order’ overlay
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  6. The Production Order will now be back in the ‘In Process’ status, and the final Production Stage is also reverted to the ‘In Process’ status
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