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Write-Off AR from the Balance Screen

Distributor steps for writing off open AR balances in Encompass from the load sheet Balance (Receipts) screen using AR Write-off to generate write-off transactions. Requires v23.01+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 23.01

Steps

How to Write-Off AR from the Balance Screen
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1. Using Universal Search, navigate to the Load Sheets table
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2. Click the Add LoadSheet button

3. Enter values to all required and applicable optional fields displayed in the Add Load Sheet form and click the Add Record button when complete

4. Click the Receipts link under the Cashier column header

5. Enter an AR Account then click Quick Add Payment

6. Add Payments and Apply them as usual and leave the open balance to Write-off

7. Use the checkboxes to select the remaining balances to write off then click AR Write-off

8. Select the Write Offs Route and the Non-inventory Product then click Generate Transactions

9. Click to View the AR Write-Off Load Sheet

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