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Applying Payments

Distributor steps for applying a customer's unapplied payments or credits to open invoices from AR Aging on the Customer Search dashboard in Encompass. Requires v22.07+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 22.07

Steps

How to Apply Payments
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1. Using Univeral Search, navigate to the Customer Search dashboard
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2. Apply filters in the fields provided to identify a Customer with outstanding AR
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3. Click Search
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4. In the AR Account Summary section, click the AR Aging button
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5. Click the Apply Payments link
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a. Unapplied Credit appears on the left side of the screen
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b. Invoices to apply to appear on the right side of the screen
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6. Click the Apply To button on an invoice to apply the amount to that invoice
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7. Save Changes

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