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Route Reconciliation: Return

Distributor steps for marking a load sheet Returned on the server during route reconciliation in Encompass, after Count In and Error tabs are done and invoices are locked. Requires v22.07+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 22.07

Pre-Conditions

The following workflow assumes you already have a Load Sheet to return and the status of the load sheet selected should be either: New, Locked For Routing, or Loaded. This assumes you have already completed the Count In and Error tabs of the route reconciliation process.

Steps

How to Return a Route on the Server
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1. Using Universal Search, navigate to the Load Sheets table
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2. Find the Load Sheet needed and click the Return hyperlink under the Warehouse User
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3. Click Return Tab
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4. Select the Load Sheet to return by checking the box provided
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5. Click the Mark Returned button
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Best Practices

1. Return a load sheet only when the Invoices are Locked and the Count In and Error tabs have been completed
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2. This workflow describes the phase in the Load Sheet lifecycle that takes a Load Sheet in the ‘Loaded’ status to ‘Returned’. The next phase, Balancing a Load Sheet, describes taking a ‘Returned’ Load Sheet to the ‘Balanced’ status.

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