Skip to main content

Statement Groups

How to create and configure Statement Groups in Encompass: statement and balance forward templates, remittance letter settings, open invoice display, and email template used to send customer statements.

B
Written by Bailey Naas-Thornton

Minimum Version Required: 22.01

Steps

How to configure Statement Groups
​
​

  1. Using the Universal Search, navigate to the Statement Groups table
    ​
    ​

  2. Click the Add Statement Groups button
    ​
    ​

  3. Enter values to the fields on the New Statement Groups form and click Add Record when complete
    ​
    ​

  4. Sub Tables show the relationship between Statement Groups and other tables. Click the Sub Tables button to see those relationships and related records
    ​
    ​

    • AR Accounts - The AR Accounts that are set to this Statement Group
      ​
      ​

    • Automated Statements - The configuration that automates the Statement send process

Fields And Definitions

  • *Statement Group - Alias or name of Credit Term. Be as clear and descriptive as possible
    ​
    ​Example: Fintech 30 Day, Net 30 - [Location], Cash Only
    ​
    ​

  • *Statement Template - The layout or design of the Statement document
    ​
    ​

  • *Show Remittance Letter - Toggle on/off to include a remittance letter in the sent Statement
    ​
    ​

  • *Show Open Invoices - A picklist to Hide or Show Open invoices, with or without attachments
    ​
    ​

  • Remittance Letter Subject - The subject line for outbound Remittance Letters
    ​
    ​

  • Remittance Letter Body - The body or content for outbound Remittance Letters
    ​
    ​

  • Reply Email - The reply to an email address for outbound Remittance Letters
    ​
    ​

  • *Balance Forward Template - The layout or design of the Balance Forward document
    ​
    ​

  • Email Document ID - This is a campaign manager template used to send statements through emails

Best Practices

  • Consider the name of your Statement Group carefully - does it convey exactly what the expected behavior of the Statement Group is?
    ​
    ​

  • Statement Groups are applied to an AR Account from the Statement Group field on the AR Account record. Clicking the ‘Add AR Account’ button on the sub-table will result in the creation of a NEW AR Account, not add the Credit Term to an existing AR Account or Split Invoice

Did this answer your question?