Minimum Version Required: 22.01
Steps
How to Un-Apply Payments
1. Using the Universal Search Bar, navigate to the Customer Search Dashboard.
2. Search for the Customer whose invoice you want to modify. You can search by using the AR Account or Customer then click the Search button.
3. Click the View All Invoices button in the Available Orders section.
4. Search for the specific invoice you want to modify, you can filter by the Invoice Num then view the invoice by clicking the arrow icon.
5. Click the Apply Payments button
6. Click the Un-Apply button for applied payments that you want to un-apply then click Save Changes.