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Transfer Planner: Customer

Distributor steps for setting up a receiving warehouse as a Transfer Out customer in Encompass so Transfer Planner creates shipments to the right location. Requires v22.01+.

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Written by Bailey Naas-Thornton

Minimum Version Required: 22.01

Steps

How to Add Customer for Transfer Planner
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1. Using Universal Search, navigate to the Customers table
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2. Click the Add Customers button
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3. Enter values to all required and applicable optional fields displayed in the Add Customers form. click the Add Record button when complete
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  • Enter the name of the Receiving Warehouse
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  • Select the customer type, which should have Transfer Out as the Customer Account Type
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  • Select a Distribution Area with a Location matching that of the transferring warehouse
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  • Make sure the Address of Customer is the Address of the To Location Warehouse (this is important so the Shipment gets created with the correct To Location).

4. Click the Add Record button when complete.

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